Account help
Share the email used for KarpoLink, but never send your password or payment PIN.
karpolinkOpen KarpolinkHow can we help?
Get help with account access, seller registration, fresh produce listings, buyer enquiries, quality analysis, Karpolax sachet orders, payments, or crop QR traceability.
Message +256 704 889 737
Emailcomms@karpolax.comAccount, order, trade, and partnership support
Phone+256 704 889 737Speak with the Karpolax support desk
Before you contact us
Include your order, batch or account reference
Marketplace trade
Mention the crop, seller, district, quantity, and trade status shown in your activity area.
Quality analysis
Mention the crop, device, browser, and exact message shown if a photo analysis does not complete.
QR traceability
Share the printed KPX code and a clear photograph of the packaging QR when possible.